With Alight, you migrate customers to Amazon Connect in record time, with a breakthrough environment and a true Agile methodology that builds customer trust from the very start.
Say hello to shorter sales cycles, dramatically faster and cheaper migrations, and happier customers. All on a platform that makes it easy for you to sell and deliver future enhancements.
Become the Partner of Choice
Build a reputation as THE partner that can meet the Customer’s changing contact center needs.
Close More Sales, Quicker
Leverage Alight voice wireframe to give the prospect a high fidelity prototype of their final delivery and build trust. Then refine and enhance with continuous customer feedback.
Divide and Conquer
With Alight zones, each business area has their own secure virtual center. Each zone can be developed and changed without impact to the other, yet resources can be shared where desired. This dramatically reduces the “too
many cooks” dependencies.
Create a Low Cost – High Value Position
With Alight actions, you can over deliver while keeping your costs down. Create new actions for new capabilities that you can reuse on subsequent engagements.
Make the Customer YOUR Partner
Say goodbye to the endless spec/signoff/scope change cycle, and have the customer as your collaborator. With Alight’s true agile, you can embrace change.
Alight is different. It’s…
Alight is built on AWS and Amazon Connect
If you can build it in Amazon Connect, you can build it in Alight
Only faster, cheaper and with less risk
Alight is for Partners
Alight helps Partner Leadership teams build the advantages they need to be successful in a competitive and crowded market. At the same time, Technical teams leverage Alight to build what the customer needs faster, cheaper, and with less risk.
For Senior Teams
Better Resource Planning
Win More Deals Faster
For Technical Teams
Move On Premise to Cloud
Meet Customer Business Needs
Simplify System Integration
Want to see the power of Alight? Click to start your journey.
These Clients are getting the most from their Contact Center
We have been using Anancall since we started our program supporting Covid testing at Pearson Airport. As the program and call volumes expanded the system was easy to update including call routing, options, and destinations.
Literally a few minutes after white boarding new call paths the changes went live. We didn’t interrupt a single incoming call. Amazing!
Ian Fine — CTO
Fio Rapid Response