Meet Alight
With Alight, you migrate customers to Amazon Connect in record time, with a breakthrough environment and a true Agile methodology that builds customer trust from the very start.
Say hello to shorter sales cycles, dramatically faster and cheaper migrations, and happier customers. All on a platform that makes it easy for you to sell and deliver future enhancements.
Become the Partner of Choice
Build a reputation as THE partner that can meet the Customer’s changing contact center needs
Close More Sales, Quicker
Leverage Alight voice wireframe to give the prospect a high fidelity prototype of their final delivery and build trust. Then refine and enhance with continuous customer feedback.
Divide and Conquer
With Alight zones, each business area has their own secure virtual center. Zones can be developed and changed without impact to the other, yet resources can be shared where desired. This dramatically reduces the “too many cooks” dependencies.
Create a Low Cost – High Value Position
With Alight actions, you can over deliver while keeping your costs down. Create new actions for new capabilities that you can reuse on subsequent engagements..
Make the Customer YOUR Partner
Say goodbye to the endless spec/signoff/scope change cycle, and have the customer as your collaborator. With Alight’s true agile, you can embrace change.
Alight is for Partners
Alight helps Partner Leadership teams build the advantages they need to be successful in a competitive and crowded market. At the same time, Technical teams leverage Alight to build what the customer needs faster, cheaper, and with less risk.
For Senior Teams
Better Margin
Better Resource Planning
Differentiated Messaging
Win More Deals Faster
For Technical Teams
Become Agile
Move On Premise to Cloud
Meet Customer Business Needs
Simplify System Integration
Alight by Anancall
Move at the Speed of Business
Alight is for Amazon Connect implementation partners who want to differentiate themselves and improve their margins. With Alight, you can finally build the Agile contact center that is often promised but never realized. Help your customers continually evolve their contact center to meet their changing business needs.
Sits on Amazon Connect
Alight runs on Amazon Connect and reduces the complexity of building a cloud-based contact center.
Lowers Cost
Alight reduces the work required to develop, deploy and maintain a contact center.
Partner of Choice
Use Alight to build the contact center your customers need and become their partner of choice.
Unlike building directly in Amazon Connect or using templated solutions, Alight lets AWS Connect Partners build a cost advantage, and lets technical teams to quickly, safely, and easily build, change and update the contact center. Alight helps you win more deals, faster.
Try Alight
Want to see the power of Alight? Start your journey. Sign up below.
Client Testimonials
These Clients are getting the most from the Call Center
We have been using Anancall since we started our program supporting Covid testing at Pearson Airport. As the program and call volumes expanded the system was easy to update including call routing, options, and destinations.
Literally a few minutes after white boarding new call paths the changes went live. We didn’t interrupt a single incoming call. Amazing!
Ian Fine — CTO
Fio Rapid Response
COVID-19 presented an immediate and complex business challenge and phone support was only one of them. Anancall’s technology enabled us to set up a scalable support line and integrate it with our internal workflows and tools within hours! No other vendor could do that.
Yoav Raitor — CEO
Scryb AI